COOKIE POLICY
This Cookie Policy applies to the global organization of Sodexo entities (hereinafter referred to as “Sodexo” or “we,” or “our”) for all dimensions and activities, in all geographies where we operate. Sodexo is the data controller who collects and processes the personal information you provide on our different websites, applications, and platforms (Our “Site”). Our Cookie Policy aims to show you how we respect the privacy of all visitors and users of Our Site. If you have any questions regarding the processing of your personal information on Our Site, please contact us by sending an email to the following email address: dpo.tunisia@sodexo.com We use cookies and other similar technologies to improve Our Site’s performance and to enhance your experience. Certain areas and functionalities of Our Site also use cookies and other similar tracking technologies to understand more about you, so we can offer adapted services.
1. WHAT IS A COOKIE?
Cookies are small files, downloaded on your device when you access Our Site, with the aim to recognize your device or to store information about your preferences or past actions. They are used to help you navigate efficiently and perform certain functions on all our different Sites. In this policy, the term “cookies” refers to cookies and other similar tracking technologies (e.g. SDKs, web beacons, pixels, etc.). Tracking technologies used on your device via an app are not necessarily the same type than the cookies used on a website, but it is still considered a tracker according to the e-Privacy Directive and as such is subjected to this policy. We use the term cookies in this document for all the different kinds of tracking technologies, as a facilitator for the global understanding on all of Sodexo’s platforms.
2. WHAT COOKIES DO WE USE?
The types of cookies that we use may be:
– Session cookies: such cookies allow Our Site to link your actions during a browser session and are automatically deleted when you close the browser or the app;
– Persistent cookies: such cookies remain stored in your terminal device until it reaches a defined expiration date which can be days or minutes. They may be used for a variety of purposes including remembering your preferences and choices or for target advertising;
– First party cookies: are set by a Site owner that you are visiting at the time, in the purpose to improve your experience;
– Third party cookies: are set by a website that belongs to a domain that is distinct from the domain of Our Site visited as displayed in the browser address bar.
More specifically, the cookies used on Our Site are categorized as follows:
– Strictly necessary cookies without which Our Site would not function correctly;
– Functional cookies used for technical purposes;
– Audience measurement cookies;
– Targeting cookies.
A. STRICTLY NECESSARY COOKIES
Strictly necessary cookies are cookies that must be present for the Site to provide the basic functions and without which the Site and its functionalities would not work correctly. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms (e.g., to register to events or to provide feedbacks). Consent is not necessary for these cookies according to the applicable regulation. You can find more information on the different Strictly necessary cookies we use via the cookie settings (see below section 4).
B. FUNCTIONAL COOKIES
Functional cookies help us to remember the settings which you have selected or assist with other functionality when you browse and use Our Site. This helps us to remember your preferences when you return to Our Site. These cookies enhance functionality and personalization. They may be set by us or by third-party providers whose services we have added to Our Site. You can set your browser to
block or alert you about these cookies, but be aware that, in that case, some or all of these functionalities may not function properly and that some parts of Our Site may not work. For more information on how to control cookies (consent/withdraw your consent) on Our Site, please see below section 4. You can find more information on the different Functional cookies we use via the cookie settings (see below section 4).
C. AUDIENCE MEASUREMENT COOKIES
Audience measurement cookies, which include analytics technologies, help us with the performance and design of Our Site. This function allows us to measure how many times a page has been visited, to know which pages are the most and least popular and see how visitors move around the site to improve your experience on Our Site. The information collected by these cookies could be aggregated. If you do not accept (or withdraw your consent) these cookies, we will have no knowledge to improve Our Site. Our Site may also use from time to time “web beacons” which count visitors who have come to Our Site after being exposed to a Sodexo banner ad on a third-party site. We do not use this technology to access your personal information, and it is only used to compile aggregated statistics about visitors who come to Our Site to gauge the effectiveness of our ads. Your consent is necessary for the use of most of the above-mentioned cookies. For more information on how to control cookies (consent/withdraw your consent) on Our Site, please see below section 4. You can find more information on the different Audience measurement cookies we use via the cookie settings (see below section 4).
D. TARGETING COOKIES
Targeting cookies are installed on Our Site by our advertising partners to present advertisements that are relevant to you and better reflect your interests. These cookies uniquely identify your browser and/or device. If you do not allow these cookies, you will not experience our targeted advertising across different platforms. It is possible, however, that you may still see our non-targeted advertisements on these platforms. These cookies collect information relating to the origin of your visit, where you were exposed to Sodexo advertising, what advertising feature you saw, whether you arrived directly or indirectly to Our Site, the device you used to visit Our Site, and which downloads you performed. In addition, we also utilize cookies on certain parts of Our Site to communicate with third-party data suppliers to extrapolate your digital behavior. This helps us to understand and target more relevant advertising in the future. The information we receive could be aggregated and will include statistics such as demographics, online behavior, product interests, and lifestyle. Your consent is necessary for the use of most of the above-mentioned cookies. For more information on how to control cookies (consent/withdraw your consent) on Our Site, please see below section 4. You can find more information on the different Targeting cookies we use via the cookie settings (see below section 4).
3. HOW LONG ARE COOKIES STORED?
Persistent cookies will be stored on your device for a maximum duration of 13 months. For more specific information on each cookie, please visit the cookies settings (see below section 4).
4. HOW TO MANAGE COOKIES ON OUR SITE?
Strictly necessary cookies do not require your consent. For Functional, Audience measurement, and Targeting cookies, we request your consent before placing them on your device. You can give your consent or refuse cookies at any time by:
– Using the cookie settings;
– Setting up your browser to accept or refuse cookies.
However, please be aware that if you do turn off ‘cookies’ in your browser or via the cookie settings, you will not be able to fully experience some of the features of Our Site. For
more information on how to manage cookies on Our Site, please visit our Cookie Settings page.
5. COOKIES SETTINGS
To manage cookies and make choices about them, you can access and change your cookie preferences at any time via the Cookie Settings link available on the footer of each page of Our Site.
6. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.
7. CONTACT US
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us by sending an email to dpo.tunisia@sodexo.com. You may also write to us at:
Sodexo
Attention: Data Protection Officer
75, Quai d’Orsay
75321 Paris Cedex 07
France
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of your country of residence.
